Shipping Policy
Complimentary Standard Shipping (Contiguous U.S.)
We are pleased to offer free standard shipping on all orders delivered within the contiguous United States.
Prepared with care
Each order is carefully prepared and packaged to help ensure it arrives safely and in beautiful condition.
Secure, trackable delivery
All shipments are sent via a reputable, trackable carrier. When appropriate, a signature may be requested at delivery to help protect your purchase.
Dispatch & delivery estimates
— Dispatch: typically within 1 business day (please allow up to 2 business days during peak periods)
— Delivery after dispatch: most orders arrive within 3–5 business days (please allow up to 7 business days depending on destination and carrier conditions)
Tracking
You will receive a shipping confirmation email with tracking information as soon as your order is dispatched.
Expedited & international shipping
We currently do not offer expedited or international shipping for online orders. If you have a time-sensitive request, please contact our Client Care team before placing your order and we will advise on the best available option.
Returns & Exchanges
A simple 30-day return window
If your purchase isn’t exactly what you expected, you may return or exchange eligible items within 30 days of delivery.
Return standards (kept straightforward)
To ensure every piece we send remains in pristine condition, returns should be in undamaged, original condition. If you still have the original packaging, please include it—this helps protect the item during transit.
How to start a return
Please visit our Contact Us page and include your order number. Our Client Care team will respond with return instructions.
Refunds
Once your return is received and inspected, your refund will be issued to the original payment method. Please allow a few business days for your bank or card issuer to post the credit.
Final sale
Items marked Final Sale are not eligible for return, exchange, or refund.
Client Care
If you have any questions before placing your order—or need help after delivery—please reach out via our Contact Us page. We’re here to help.