At Aestra Jewelry, we respect your privacy and treat your personal information with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have when shopping with us.
Information We Collect
When you place an order, create an account, contact us, or browse our website, we may collect information such as:
- Name
- Email address
- Billing and shipping address
- Phone number, if provided
- Order details
- Payment confirmation details
- Website usage information, such as pages viewed and products visited
We collect only the information needed to provide a secure and reliable shopping experience.
How We Use Your Information
We use your information to:
- Process and confirm your order
- Arrange shipping and delivery
- Provide order updates and customer support
- Help prevent fraud and protect our website
- Improve our products, website, and customer experience
- Send marketing emails only if you choose to receive them
We do not sell your personal information.
Payments
Payments are processed through secure third-party payment providers. Aestra Jewelry does not store your full credit card number on our website.
Shipping and Fulfillment
We use your shipping information to prepare, package, and deliver your order. Shipping carriers may receive the information necessary to complete delivery, such as your name, address, and tracking details.
Reviews and Customer Feedback
After your purchase, we may invite you to share feedback about your order or product experience. Review invitations are used to improve our service and help future customers shop with confidence.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support basic site functions, remember preferences, improve performance, and understand how visitors use our website.
You can manage cookies through your browser settings.
Email Marketing
If you sign up for our emails, we may send you updates about new arrivals, offers, styling ideas, and brand news. You can unsubscribe at any time by using the unsubscribe link in our emails.
How Long We Keep Information
We keep order and customer information only as long as needed for business, tax, legal, security, and customer service purposes.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and business record requirements.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.
Aestra Jewelry
https://aestrajewelry.com/contact/